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Document 04

Sub-processors

The four services that handle data on our behalf.

  • Railway

    The Netherlands, EU
    Hosting and the databaseTransfer safeguard: UK adequacy regulations
  • Amazon Web Services

    London, UK
    Files: documents, forms and session photographsTransfer safeguard: None needed
  • Resend

    Ireland, EU, run by a US company
    Sending email: every email the service sendsTransfer safeguard: UK Extension to the EU–US Data Privacy Framework, or the IDTA
  • Stripe

    US
    Card and Direct Debit paymentsTransfer safeguard: UK Extension to the EU–US Data Privacy Framework, or the IDTA

No photograph of a child is ever sent by email. Session photographs stay in file storage in London and are shown only in the portal, to that family.

  1. 01

    When this list changes

    We email every practice at least 30 days before we add or replace a sub-processor, and update this page. The Data processing agreement says what you can do if you object.

Questions about any of these go to Smithies Studio LLP, which trades as Lucy Learn, at [email protected].